JUSTYPE
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HelpONE OFFICIAL CHANNEL

A real route to the current team.

The only support channel configured by JUSTYPE today is @justypedotfun on X. There is no ticket portal, support email, Discord, Telegram, or response-time promise.

Official JUSTYPE on X@justypedotfun
01

Start with the kind of help you need

01Product / UI issue

Share the page, device/browser, what you expected, and what happened. Remove private information from screenshots.

02Suggestion

Explain the problem first, then the behavior or documentation you would change.

03Token / market question

Include the Robinhood token address and launch transaction for an onchain market, or say that it is a browser-local profile. Support cannot certify value or investment quality.

04Security issue

Use the official channel to request an appropriate reporting path before sharing sensitive exploit detail publicly.

05Partnership / integration

Describe the organization, integration surface, chain, and intended user outcome.

02

What support can and cannot do

CAN

Clarify current product behavior, collect reproducible UI reports, receive suggestions, and discuss integrations.

CANNOT

Recover browser storage or keys, connect a wallet for you, reverse transactions, restore funds, verify investment quality, or promise a response deadline.

03

Wallet connection troubleshooting

Confirm that your wallet supports EVM networks, unlock it, then reopen Connect. JUSTYPE configures Robinhood Chain mainnet; a wallet may ask to add or switch that network. If you close or reject the wallet prompt, no connection is recorded as successful.

If reconnection fails, disconnect from the JUSTYPE account view and from the wallet’s connected-sites list, then try again. Clearing site data also clears local JUSTYPE drafts and profiles, so export or preserve anything important before using that as a last resort.

Support can help identify a reproducible UI problem. It cannot operate your wallet, approve a network, recover a session, or ask for remote access.

04

Never share account secrets